Terms of Purchase - Fentybeautyusstore
Welcome to Fentybeautyusstore. These Terms of Purchase ("Terms") govern your purchase of products (including our unmatched offering of foundation and lip shades) from our website (fentybeautyusstore.com). By placing an order with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and other applicable policies posted on our website.
1. Order Placement & Confirmation
When you place an order on our website, you are making a binding offer to purchase the selected products. We reserve the right to accept or reject your order at our discretion, for reasons including but not limited to: product unavailability, errors in product pricing or description, suspected fraudulent activity, or failure to meet our order requirements.
Upon receiving your order, we will send you an order confirmation email acknowledging receipt of your order (this does not constitute acceptance of your order). We will send a separate shipping confirmation email with a tracking number once your order has been processed and dispatched, which signifies our acceptance of your order.
2. Pricing & Payment
All product prices displayed on our website are in United States Dollars (USD), and all payments must be made in USD. We reserve the right to modify product prices at any time without prior notice, but such changes will not affect orders that have already been confirmed.
We accept major credit cards, debit cards, and other specified payment methods. By providing your payment information, you warrant that you are authorized to use the payment method and that the information provided is accurate. We process payments securely through trusted third-party payment processors, and we do not store your full payment details (see our Privacy Policy for more information).
3. Shipping & Delivery
Processing Time: We typically process and dispatch orders within 1-3 business days from the date of order confirmation. Processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.
Delivery Time: Estimated delivery time is 6-12 days from the date of dispatch. This delivery timeframe applies to all orders, regardless of the destination.
Shipping Fees: We offer free shipping worldwide on all orders. No additional shipping charges will be applied to your order at checkout.
Tracking: Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery. We are not responsible for delays in delivery caused by third-party shipping carriers, customs procedures, or other factors beyond our control.
4. Returns & Refunds
Return Period: You may return eligible products for a refund within 60 calendar days from the date of delivery. To be eligible for a return, products must be unused, unopened, and undamaged, with all original packaging and tags intact. Due to hygiene and safety standards, opened or used foundation and lip products are not eligible for return, unless they are defective or damaged upon delivery (see our Refund Policy for details).
Refund Processing: Once we receive and inspect your returned products, we will process your refund within5-10 business days if the return meets our eligibility requirements. Refunds will be issued to the original payment method used for the purchase, and the refund amount will be in USD. Shipping costs are non-refundable unless the return is due to our error (e.g., defective product, incorrect order).
For detailed instructions on how to initiate a return, please refer to our Refund Policy or contact our customer service team.
5. Product Availability & Accuracy
We strive to maintain accurate product information (including descriptions, shades, and availability) on our website, but we do not guarantee that all information is error-free, complete, or up-to-date. If a product you ordered is unavailable after order confirmation, we will notify you promptly and issue a full refund.
Product colors displayed on our website may vary slightly from the actual product due to differences in device screens and lighting. We do not accept returns or refunds based on minor color variations.
6. Your Responsibilities
You are responsible for providing accurate and complete information when placing an order (including shipping address, contact details, and payment information). We are not liable for delivery delays or failures caused by incorrect or incomplete information provided by you. If you realize you have provided incorrect information after placing an order, please contact us immediately; we will attempt to correct the information if your order has not yet been processed.
7. Limitation of Liability
To the maximum extent permitted by law, Fentybeautyusstore shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, including but not limited to damages for lost profits, lost data, or inconvenience. Our total liability to you for any claim arising out of these Terms shall not exceed the total amount you paid for the relevant products.
8. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or market conditions. When we make changes, we will post the revised Terms on our website and update the "Last Updated" date below. Your continued use of our website or purchase of products after the changes take effect constitutes your acceptance of the revised Terms.
9. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Purchase, please contact our customer service team at:
Email: support@fentybeautyusstore.com
Website: fentybeautyusstore.com
