Privacy Policy - Fentybeautyusstore
Fentybeautyusstore ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fentybeautyusstore.com), purchase our products (including our unmatched offering of foundation and lip shades), or interact with our services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. Information We Collect
We may collect two types of information about you: personal information (information that identifies you personally) and non-personal information (information that does not identify you).
1.1 Personal Information
When you engage with our services, we may collect personal information that you voluntarily provide to us, including but not limited to:
-
Contact information: Name, email address (e.g., support@fentybeautyusstore.com for inquiries), phone number, and shipping/billing address.
-
Payment information: Credit card details, debit card details, or other payment method information (collected and processed securely through third-party payment processors).
-
Account information: Username, password, and other details when you create an account on our website.
-
Communication information: Content of emails, messages, or other communications you send to us (e.g., product inquiries, feedback, or return requests).
1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, which may include:
-
Technical information: IP address, browser type and version, operating system, device type, and information about your interaction with our website (e.g., pages visited, time spent on pages, links clicked).
-
Aggregated information: Statistical data about user behavior, product preferences, and website usage patterns (this information is aggregated and does not identify any individual).
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including but not limited to:
-
Process and fulfill your orders: Verify your identity, process payments, ship products, and send order confirmations and tracking information.
-
Provide customer service: Respond to your inquiries, address your concerns, assist with returns and refunds, and provide other support related to our products and services.
-
Improve our website and services: Analyze user behavior, identify areas for improvement, and enhance the functionality, usability, and performance of our website.
-
Personalize your shopping experience: Recommend products (e.g., foundation shades, lip colors) based on your preferences, browsing history, and purchase behavior.
-
Communicate with you: Send you updates about your orders, promotional offers, new product launches, and other information related to our business (you can opt out of promotional communications at any time).
-
Ensure security: Detect and prevent fraud, unauthorized access, and other security breaches to protect you and our business.
-
Comply with legal obligations: Fulfill legal requirements, such as tax reporting, and respond to lawful requests from government authorities.
3. How We Disclose Your Information
We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose your information to third parties only in the following circumstances:
-
Service providers: We may share your information with trusted third-party service providers who assist us in operating our business, processing orders, delivering products, providing customer service, or analyzing website usage. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
-
Legal requirements: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena, court order) or to protect our rights, property, or safety, or the rights, property, or safety of others.
-
Business transfers: If we are involved in a merger, acquisition, sale of assets, or other business transfer, your information may be transferred to the new owner or entity as part of the business transaction (we will notify you of any such transfer and ensure the new owner complies with this Privacy Policy).
-
With your consent: We may disclose your information to third parties with your explicit consent.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
-
Secure data storage: Using encrypted servers and secure databases to store your information.
-
Secure payment processing: Using reputable third-party payment processors that comply with industry standards (e.g., PCI DSS) to process payment information securely.
-
Access controls: Restricting access to your personal information to authorized personnel only, who are required to maintain the confidentiality of your information.
-
Regular security reviews: Conducting regular reviews and updates of our security measures to address emerging threats and vulnerabilities.
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information, and you use our services at your own risk.
5. Your Rights Regarding Your Information
You have certain rights regarding your personal information, including but not limited to:
-
Access: You may request access to the personal information we hold about you, including details about how we collect, use, and disclose your information.
-
Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
-
Deletion: You may request that we delete your personal information, subject to certain legal obligations (e.g., we may need to retain some information for tax or record-keeping purposes).
-
Opt-out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us at support@fentybeautyusstore.com.
-
Data portability: You may request a copy of your personal information in a structured, machine-readable format, which you can then transfer to another data controller.
To exercise any of these rights, please contact us at support@fentybeautyusstore.com with your request. We will respond to your request within a reasonable time frame (in accordance with applicable laws) and may ask you to provide proof of identity to verify your request.
6. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your shopping experience, analyze website usage, and personalize content and offers. Cookies are small text files that are stored on your device when you visit our website.
You can control cookies through your browser settings: you may choose to block or delete cookies, but this may affect the functionality of our website (e.g., you may not be able to access certain features or complete purchases).
7. Third-Party Links
Our website may contain links to third-party websites or services (e.g., social media platforms, payment processors). This Privacy Policy does not apply to these third-party websites, and we are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make changes, we will update the "Last Updated" date at the bottom of this page and post the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: support@fentybeautyusstore.com
Website: fentybeautyusstore.com
